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How does Onzo maintain its bicycles?

Our bikes are maintained by our field operation team, which work during the night and day to:

  • Ensure all Onzo bicycles are parked appropriately and in safe areas.
  • Relocate bicycles that are inappropriately parked.
  • Redistribute bicycles to areas that better address user needs.
  • Take in damaged bikes for maintenance.
  • Replenish helmets on bicycles which don't have them.

If you think one of our bikes needs moving or repairs, fill out this form.