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Why do I need to pay the deposit and top up?

The deposit is a $9.90 bond that must be in your account in order to use the Onzo service. This is refundable when you want to stop using our services.

Your balance is where the cost of actual trips are charged from. This is separate from the deposit.

In order to use our services, you must pay your deposit, and also have money in your balance.

Please note that if you wish to start using Onzo again after refunding the deposit you will then be charged an inflated deposit rate of $19.90.